Fancy Comfy Ergonomic Office Chair

Pre-order items are available for purchase before they are in stock. Each product has a 30 business day pre-order period starting from its launch date.

After the pre-order period ends, we begin production and preparation, which typically takes 15–60 business days. Once your item is ready, it will be shipped, and delivery usually takes an additional 7–15 business days, depending on your location.

You will receive:

• An order confirmation email after purchase
• A shipping confirmation email with tracking information once your order ships

If you have any questions about your order status, please contact us at hello@colamylab.com.

Please note:

• Delivery time does not include processing time.
• International customs duties (if applicable) are the responsibility of the customer.

A pre-order is your exclusive opportunity to secure our upcoming product before the official launch,at a special early-bird price.By placing your order now, you're not just reserving your unit—you're locking in the best possible deal. We'll charge your payment method upfront to guarantee your reservation. Once the product is ready, we'll ship it directly to you and send a tracking notification. It's the smartest way to ensure you're among the first to experience innovation while saving money.

Yes, your payment method will be charged when you complete your order. This helps us plan production and ensure we can meet demand.

If unexpected delays occur, we'll notify you immediately via email with updated timelines. You'll have the option to receive a full refund or keep your reservation for the new shipment date.

Pre-orders are subject to inventory availability. In the rare event we cannot fulfill your order, we'll notify you promptly and issue a full refund.

Pre-orders enjoy exclusive early-bird pricing - typically 30% off the future retail price. This special rate is only available during the pre-order period.

Yes, you can. However, please be aware that your order will be split into separate shipments. Here is how it works:

1. Any in-stock items will be shipped to you first, per our standard processing time.
2. Your pre-order item will be shipped separately as soon as it becomes available.
   For the fastest delivery of in-stock products, we recommend placing two separate orders.

Yes! We offer bundle discounts when you pre-order multiple items. Check our "Pre-Order Bundles" section for special offers.

You'll receive an order confirmation email immediately after checkout. If you don't see it, please check your spam folder or contact us.