Privacy policy

Last Updated: December 21, 2025

COLAMY (“we,” “us,” or “our”) operates this website and online store (the “Services”). The Services are hosted by Shopify, which enables us to provide products and services to you.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked to you.

We may collect the following categories of information:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Order and Transaction Information

  • Products viewed, added to cart, purchased, returned, or exchanged

  • Order history

  • Payment confirmation details

Payment Information
Payment information is processed securely by our payment providers. We do not store full credit card numbers.

Account Information

  • Username and password

  • Account preferences

Device & Usage Information

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited

  • Interaction data

  • Referring website

Customer Communications

  • Messages sent to customer support

  • Reviews or feedback submitted

2. How We Collect Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar tracking technologies

  • From service providers such as payment processors, shipping carriers, analytics providers

  • From advertising or marketing partners

3. How We Use Your Information

We use your personal information to:

Provide and Fulfill Orders

  • Process payments

  • Ship products

  • Provide customer support

  • Manage returns and exchanges

Improve and Personalize the Services

  • Analyze usage trends

  • Recommend products

  • Improve website functionality

Marketing and Advertising

  • Send promotional emails (you may unsubscribe at any time)

  • Show advertisements on third-party platforms

  • Deliver targeted ads based on browsing activity

You may opt out of marketing emails by clicking the “unsubscribe” link in any promotional email.

Security and Fraud Prevention

  • Detect and prevent fraud

  • Protect our website and customers

Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests from authorities

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate and secure the website

  • Analyze traffic and usage

  • Personalize content

  • Support advertising and remarketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

We honor Global Privacy Control (GPC) signals where required by law.

5. How We Share Personal Information

We may share your personal information with:

Service Providers

  • Shopify (website hosting)

  • Payment processors

  • Shipping providers

  • Analytics services

  • Email marketing providers

Advertising Partners
To provide targeted advertising and measure campaign effectiveness.

Legal Authorities
When required by law or to protect our rights.

Business Transfers
In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary compensation.

6. Shopify Relationship

Our store is hosted by Shopify. Shopify processes certain personal information to provide hosting, payment processing, and security services.

To learn more about how Shopify handles personal information, please visit:
https://privacy.shopify.com/en

7. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate.

Where required by law, we use recognized legal mechanisms (such as Standard Contractual Clauses) to safeguard cross-border data transfers.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your location, you may have rights including:

  • Right to access your personal information

  • Right to request deletion

  • Right to correct inaccurate data

  • Right to data portability

  • Right to opt out of targeted advertising

To exercise your rights, please contact us at: hello@colamylab.com

We may verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

10. Children's Privacy

The Services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no online system can guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Services after changes are posted constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

AURORA MAISON INC
18121 East Hampden Avenue, Unit C #1115
Aurora, CO 80013, United States
Email: hello@colamylab.com