COLAMY New Arrivals – Fresh, Modern Home Furniture

Early Bird Savings Up To 40% Off

Pre-Order Exclusive

Secure your dream home setup before it hits shelves. Free Shipping on All Orders + Priority Delivery for pre-order customers.

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Short introduction to a special offer or event

Dining Room

Living Room

Bedroom

Order

Order Management Policy

Order Modifications
You may modify your shipping address, product quantity, or color before the pre-sale ends and before the product enters the shipping preparation phase. After the pre-sale ends, orders will be locked and cannot be modified.

Order Cancellations
During Pre-sale: You may cancel your order at any time. A full refund will be issued to your original payment method within 7 business days.
After Pre-sale: Products enter the production and shipping preparation phase, and orders can no longer be cancelled. If you still wish to cancel, please contact us after receiving the product to arrange a free return.

Note: For select products with limited availability, we offer a pre-order reservation option with a deposit during the pre-sale period.

By paying a deposit, you can secure your item in advance. The remaining balance is due before shipment, after which your order will be prioritized for fast dispatch.

If you wish to cancel your order during the pre-sale period, please contact us via email. We will process your refund as promptly as possible.

Shipping

Free Shipping Worldwide

Shipping Time
As these are pre-sale items, the estimated shipping time may vary for each product. Please refer to the specific product page for the estimated shipping date.

Duties & Shipping Costs
All import duties and shipping costs are covered by us.

Shipping Delays
In the event of a shipping delay, we will notify you promptly via email. As compensation for the inconvenience, we will provide a 5% off coupon. This coupon is valid for your next purchase and cannot be applied to the current order.

Return & Refund Policy

30-day Hassle-free Return

If you are not satisfied with the product you received, we offer a 30-day hassle-free return. Please contact us to initiate a return within 30 days of receiving the product. We will issue a full refund upon receiving the returned item, and the return shipping costs will be covered by us.

Feedback

Rewards

We value your input! You can submit any suggestions for our products via the product detail page or the form at the bottom of this page. For valuable feedback, we will reward you with 10% coupon, which can be used to discount your future orders.

Frequently Asked Questions

Q1: What is your cancellation policy for pre-orders?

We offer a flexible cancellation policy. You can cancel your pre-order at any time before the item ships. If you paid a deposit or the full amount, you will receive a full refund upon cancellation.

Q2: When will my pre-order ship?

For the most accurate shipping timeline, please refer to the "Shipping" section on the specific product page. This date reflects our current production and fulfillment schedule. You will also receive a confirmation email with the estimated shipping date after you order.

Q3: What is a pre-order and how does it work?

A pre-order is your exclusive opportunity to secure our upcoming product before the official launch,at a special early-bird price.By placing your order now, you're not just reserving your unit—you're locking in the best possible deal. We'll charge your payment method upfront to guarantee your reservation. Once the product is ready, we'll ship it directly to you and send a tracking notification. It's the smartest way to ensure you're among the first to experience innovation while saving money

Q4: Will I be charged immediately for my pre-order?

Yes, your payment method will be charged when you complete your order. This helps us plan production and ensure we can meet demand.

Q5: What happens if the product is delayed?

If unexpected delays occur, we'll notify you immediately via email with updated timelines. You'll have the option to receive a full refund or keep your reservation for the new shipment date.

Q6: Are pre-ordered items guaranteed?

Pre-orders are subject to inventory availability. In the rare event we cannot fulfill your order, we'll notify you promptly and issue a full refund.

Q7: Is the pricing different for pre-orders?

Pre-orders enjoy exclusive early-bird pricing - typically 30% off the future retail price. This special rate is only available during the pre-order period

Q8: Can I combine my pre-order with other in-stock items?

Yes, you can. However, please be aware that your order will be split into separate shipments. Here is how it works:

Any in-stock items will be shipped to you first, per our standard processing time.
Your pre-order item will be shipped separately as soon as it becomes available.
For the fastest delivery of in-stock products, we recommend placing two separate orders.